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Buyer Resources

Buyer FAQ

The questions importers ask us most often, answered straight. If yours is not here, message us on WhatsApp and we will reply within 24 hours.

What is your minimum order quantity (MOQ)?+

Our MOQ is only 2 sets per model. You can start with a two-set trial order to test quality and market response before committing to a full container.

Do you offer free samples?+

Yes. A free sample is available on request - you only cover the international courier cost. Sample lead time is usually 7 to 10 days.

How long does the sofa stay compressed?+

The vacuum seal keeps each sofa compressed to roughly 0.12 CBM through storage and sea freight. Compression does not damage the foam - it is designed to be compressed.

How long does the sofa take to rebound?+

High-resilience 30D foam returns to full shape within 24 to 48 hours after unboxing. No tools or assembly are required.

Can I customize colors and fabrics?+

Yes. We stock 20+ colors and work with flannel, teddy fleece and boucle. Custom colors, Pantone matching and alternative fabrics are available for volume orders.

Do you support OEM and ODM?+

Yes. We put your logo on the product label and export carton, and we can adjust size, firmness and packaging. We also develop new designs from your sketches or reference images.

What are your payment terms?+

We accept T/T, L/C and PayPal. Standard terms are 30% deposit with the 70% balance before shipment.

What is the production lead time?+

About 30 days on average after deposit and artwork confirmation. Peak season may add a few days, and we always confirm the schedule in writing.

Which shipping terms do you offer?+

FOB, CIF and DDP. Tell us your destination port or warehouse and we will quote the most economical option.

Can you pack for Amazon FBA?+

Yes. We support FBA-ready carton labelling, barcodes and poly bagging so goods can go directly to an Amazon fulfillment centre.

What foam and materials do you use?+

High-resilience 30D sponge is our standard, wrapped in flannel, teddy fleece or boucle upholstery. Density can be adjusted for different markets and price points.

Are the sofas durable enough for daily use?+

Yes. The foam is tested for resilience and returns to shape repeatedly. Our sofas are sold for daily residential use in Europe, North America and the Middle East.

Do you have test reports or certifications?+

We can provide material test reports and support the compliance documents your market requires. Tell us the destination country and we will confirm what is available.

How many sofas fit in one container?+

A 40HQ container loads roughly 400 to 480 compressed single-seater sets depending on model mix. See our Container Loading Guide for the full breakdown.

Can I visit the factory or see a video tour?+

Yes. We welcome factory visits in Shaanxi, China, and we can arrange a live video walkthrough of the production line on request.

What if goods arrive damaged?+

Each unit is vacuum-sealed and cartoned for export handling, and we keep a photo record of container loading. If a problem occurs, contact us with photos and we will resolve it with replacement or credit.

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